Let's prevent half of all new homelessness in Santa Clara County.
Havensafe's method can prevent 49% of all new locally occurring homelessness by connecting households in crisis with financial aid, legal help, and emergency job resources.
Nearly half of new homelessness is preventable.
The top causes people give for losing their last housing—lost income, disputes with property owners or other residents, poor housing conditions—are exactly the cases Havensafe is built to intercept before an eviction happens.
Source: Benioff Homelessness and Housing Initiative, homelessness.ucsf.edu/CASPEH
A data-driven non-profit keeping families housed.
Havensafe is a San Jose–based non-profit that works to prevent homelessness by connecting households in crisis with financial aid, legal help, and emergency job resources.
96% of our clients avoided homelessness.
In 2025, the overwhelming majority of households who called Havensafe stayed housed. Just 3% received guidance but were unable to divert their eviction, and 1% briefly experienced homelessness.
picture_as_pdf Download the full 2025 Outcomes report arrow_forward
Hear from the people we've helped.
“The process and the navigation of the whole system is very confusing, and daunting if you're just by yourself. I feel like Havensafe made everything so much more manageable and easier because they kind of handled everything for me… that was really, really nice because I felt like I just kind of got to sit back during one of the most stressful times of my entire life, and I had help—somebody actually helped me through it.”
“I was freaking out. I didn't know where to go… They were super, super helpful. Super understanding. My overall experience was amazing. It took a lot to ask for help, and the fact that everyone was so caring and loving about it, and didn't make me feel bad to ask—that meant everything.”
“This agency helps you when you really need the help. They will do all they can to help you… I'm going to remain in my home. I'm not going to be tossed on the street. If you need help, you go to Charlie and their agency!”
“I found out about the agency from Goodwill… Thanks to them I was able to pay my rent for the month. Thank God I was able to find the agency to pay my rent.”
“Havensafe really saved my life and my family. Thank you so much for your kindness for helping us with this apartment.”
“Your kindness and dedication is going to make a huge difference in my life and I truly appreciate the help and encouragement you provided during this time. I am incredibly grateful for the support.”
71% of clients don't qualify for traditional public funds.
Before Havensafe came on the scene, roughly 71% of clients had to wade through hundreds of private funding sources to uncover a social services program that fit their needs. Havensafe ensures that these households never fall through the cracks into homelessness.
How Havensafe Works
Our Mission
Prevent homelessness by connecting at-risk populations with services, educating stakeholders on the resources available, and fostering stronger connections between organizations to build a more efficient ecosystem of assistance.
What we do
Havensafe helps stop homelessness before it starts by connecting callers with rental payment assistance, emergency jobs, and legal first-aid. Our software matches every caller with the best resource—and when nothing fits, Havensafe covers the rent directly.
How to help
Havensafe transforms empathetic community members into high-quality case workers. Our adaptive call-center software guides every intake conversation so volunteers can rapidly resolve a caller's crisis. Every contribution keeps a family safe.
Immediate Support
Are you at risk of losing your housing?
Don't wait. Call Havensafe between 9am and 5pm to access a custom homelessness avoidance plan.
Who is eligible for help?
Tenants in Santa Clara County facing financial hardship or an eviction notice are eligible for our comprehensive suite of services.
Free Legal Support
Pro-tip: To ensure you get through, please call these agencies right when they open.
View resource list arrow_forwardWho is eligible for help from Havensafe?
- Anyone in Santa Clara County can call 650-674-2836. During the call, an intake coordinator will first find out whether the caller has any likelihood of getting help from the Homelessness Prevention System (HPS) or the county's Emergency Assistance Network (EAN). If they have a chance, then they will be transferred to the HPS voicemail inbox.
- If the household is unlikely to get help from county resources, then we collect their info and send it to our case worker. The case worker sends them a custom plan with details about which rent assistance programs they will likely qualify for.
- If a client does not qualify for any accessible third-party rental assistance programs, they join our short waitlist to get funding via Havensafe.
- While they are on the waitlist, we can call their landlord in hopes of de-escalating tensions. Our goal is to ensure that a court case is not filed.