With over 14 years of experience in leadership and systems design, Shannon has honed a diverse skill set encompassing human resources, financial management, user-centered design, behavioral science, engineering, risk management, training development, marketing, sales, compliance, and people management. A Certified Professional Industrial Engineer, Shannon has authored three books and holds two patents.

Shannon founded a medical device design firm in June 2014. She applied for and secured a $400,000 government grant with the FDA to research the effects of delays between training and actually using a medical device. As part of her role, she contributed to international standards organizations to promote safer medical device designs and authored business processes compliant with federal requirements and international standards. 

As CEO between 2018 and 2022, Shannon grew the company from approximately 5 to 30 full-time employees, and uncovered innovative solutions to avoid layoffs during the pandemic. During this time, she implemented compliant procedures in line with federal IRB (i.e. ethics) regulations, established a division dedicated to patient recruitment, and led the development of an in-house ethical review board (i.e. IRB). Her leadership also extended to hiring and managing various personnel and constructing a usability study facility.

After securing major investment by a Private Equity firm in August 2022, Shannon was able to shift her focus towards giving back to the community. She initially got involved by volunteering with CityTeam’s Hope on Wheels, distributing food to individuals living in encampments. She also joined Recovery Cafe as a Cafe Companion, and joined the Board of Directors at Recovery Cafe in May 2024.

She holds a degree in Mechanical Engineering with a Minor in Spanish from the University of California, Los Angeles, and studied at Universidad de Las Americas in Puebla, Mexico.